Videos with keyword "customer"
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Customer Experience 3.0
Positive customer experience is what keeps customers coming back and sets your company apart from others. As more businesses gravitate toward... [more]
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Optimizing Your Reverse Logistics Processes
Customers expect a simplified, and often free, return process. This has become a significant factor in enabling consumers to trust e-commerce.... [more]
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Getting the right order to the customer’s doorstep on time
Maria ordered a gift online for a friend's birthday, but received the wrong item. What went wrong?! Take an inside look into the warehouse to learn... [more]
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Reverse Logistics – The Other Side of the Supply Chain
Organizations are beginning to see reverse logistics as an untapped source of revenue, and a vehicle for driving increased sustainability goals.
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The Power of MHI Membership
MHI, the Material Handling Institute, helps supply chain pioneers of innovation to connect, collaborate and educate themselves to build the supply... [more]
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Conducting a Sustainability Audit in the Supply Chain
There is a demand today for companies to have more sustainable practices. In most cases, this shift is projected to actually cut costs. But before... [more]
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The Spare Parts Industry
Singularity University graduates in a program called "Made In Space" were able to put a 3D printer on the international space station to 3D print in... [more]
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Mass Personalization
The combination of 3D printing and customer centricity is disrupting the supply chain industry. Learn how 3D printing technology is allowing for mass... [more]